The market for personal investments will change radically: Digitalisation, competition, regulation and clients are pushing financial service providers towards innovation in the field of investment. Channels, services and techniques need to be newly invented to comply with the given requirements.
With the provisions of MiFID II / FIDLEG, which came into force at the beginning of this year, banks and financial service providers face challenges such as cost transparency. In addition, innovation pressure from FinTechs and the massive expansion of ETF offerings are driving institutions to action. The changes made by the ECJ ruling in 2017 and new channels such as Alexa & Co. are giving banks and financial service providers new opportunities in sales.